nc999 Terms and Conditions

By accessing or using the nc999 platform you are fully agreeing to these terms and conditions. These terms apply under the laws of Bangladesh and are made for users residing in Bangladesh.

In this document "we", "our" or "platform" refers to nc999. "You" or "user" refers to any person who is registered on this platform or who is using it.

nc999 reserves the right to change these terms at any time. If you continue using the platform after updated terms are published, you automatically agree to the new terms. We recommend visiting this page regularly.

2.1 Age Requirement

To open an account on nc999 you must be 21 years of age or older. If an account is found to belong to a minor it will be closed immediately and all balances may be forfeited.

2.2 One Person — One Account

Each person may create only one account. If multiple accounts are found under the same person's name they will be closed and any bonuses will be forfeited.

2.3 Providing Accurate Information

At the time of registration you must provide accurate and complete information — including your name, date of birth, address and payment details. Opening an account with false information will be treated as a breach of these terms.

2.4 Account Security

It is your responsibility to keep your login details (username and password) completely confidential. You should not allow anyone else to use your account. If you suspect any unauthorised access to your account, notify our support team immediately.

In the interest of safe and transparent operations, nc999 follows a Know Your Customer (KYC) verification process where required.

3.1 Reasons for Verification

• At the time of your first withdrawal
• For large deposit or withdrawal amounts
• When a suspicious transaction is identified
• On a request to change account details

3.2 Required Documents

For verification you may be required to submit a scanned copy of your National ID (NID), passport or other government-issued ID, along with a bank or mobile banking statement. Failure to submit documents may result in your withdrawal being held.

All information provided is stored confidentially and used only for verification purposes.

4.1 Deposits

nc999 currently accepts deposits via bKash, Nagad and Rocket. The minimum deposit amount across all methods is ৳500. Deposited funds are reflected in your account after successful verification.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Approved withdrawal requests are generally processed within 1 hour. The same payment method used for the deposit must be used for the withdrawal.

4.3 Transaction Cancellation

Once funds have been credited to your account they are generally non-reversible. Withdrawal requests can be cancelled before they are processed. If you encounter any issues, contact our support team via 24/7 live chat.

4.4 Third-Party Transactions

Only payment methods registered in the account holder's own name may be used. Using third-party accounts or payment gateways is strictly prohibited.

5.1 Welcome Bonus

New members at nc999 receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, a specified deposit amount must be made the first time after registration.

5.2 Wagering Requirement

A 15x wagering requirement applies to the welcome bonus. This means you must wager 15 times the bonus amount before you can withdraw. There is a set time limit to complete the wagering requirement, counted from the date the bonus is activated.

5.3 Bonus Usage Rules

• Multiple bonuses cannot be active at the same time unless specifically stated in the offer.
• Certain games may be restricted from play using bonus funds — check the detailed terms of each offer.
• There may be a cap on the maximum amount you can win from a single promotion.
• If bonus abuse is suspected, nc999 reserves the right to cancel the bonus and suspend the account.

5.4 VIP Program

The nc999 VIP program has three tiers: Bronze, Silver and Gold. Tiers are upgraded based on regular play, and higher tiers come with greater benefits:

• Bronze: Weekly cashback up to 0.3%
• Silver: Weekly cashback up to 0.7%
• Gold: Weekly cashback up to 1.0%

nc999 reserves the right to change VIP benefits. Contact live chat for details on VIP tiers or cashback.

6.1 Fair Play

All games on nc999 are operated using Random Number Generator (RNG) technology, which ensures fair and impartial results. All game outcomes are completely random and not predetermined.

6.2 Technical Issues

In the event of a technical error or disconnection during a game, nc999 will make decisions based on the betting records. Any payout or bonus resulting from an error will be considered void.

6.3 Game Cancellation

If a game round is incomplete for any reason, the stake may be refunded or the round may be declared void depending on the circumstances.

6.4 Betting Limits

Each game has its own minimum and maximum betting limits. We recommend checking these limits before entering the game lobby.

Any of the following activities are strictly prohibited and may result in permanent account closure:

• Creating or operating multiple accounts
• Bonus abuse or exploiting the system
• Using third-party payment methods
• Money laundering or transactions involving illegal funds
• Hacking, using viruses or malicious software
• Colluding with other users to manipulate game outcomes
• Operating an account under a false identity or with false information
• Selling, transferring or allowing others to use your account
• Filing chargebacks or payment disputes against the platform

nc999 reserves the right to investigate any suspicious activity and take action against the relevant account.

8.1 Suspension by nc999

nc999 may temporarily suspend or permanently close an account at any time due to a breach of terms, suspicious activity or security concerns. The user will be notified by email in such cases.

8.2 Self-Exclusion

As part of responsible gaming, you can deactivate your account yourself for a set period. To use this option, submit a request via live chat.

8.3 Balance on Closed Accounts

If an account is closed due to a breach of terms, the balance may be forfeited. In the case of voluntary account closure, any balance not linked to a bonus remains withdrawable.

nc999 treats the protection of your personal information as a top priority. Our servers are secured with SSL encryption. Your information is never sold to third parties or shared without authorisation.

For more details on privacy, please read our Privacy Policy page.

9.1 Use of Cookies

Our platform uses cookies to manage sessions and improve the user experience. Cookies can be controlled through your browser settings, though this may limit some features of the platform.

nc999 believes in responsible gaming. Gambling should never be considered a source of income — it is for entertainment purposes only. If you feel you are going beyond your limits, we recommend seeking help immediately.

We provide the following tools for our users:

• Setting deposit limits
• Setting betting limits
• Self-exclusion (for a set period or permanently)
• Detailed account activity history

Read our Responsible Gaming page to learn more.

The nc999 platform provides its services on an as-is basis. nc999 is not liable for the following:

• Game disruptions caused by internet connection issues or device errors
• Delays or failures by third-party payment providers
• Unauthorised third-party access to an account resulting from the user's own negligence
• Technical error by the game provider
• Any service interruption due to legal changes

In any circumstances, nc999's maximum liability is limited to the balance available in the relevant account.

If you have any dispute or complaint, please contact our support team first. We take every complaint seriously and try to resolve it promptly.

12.1 Complaint Filing Process

1. Write in detail via 24/7 live chat or email us at [email protected].
2. Attach the transaction ID or screenshot related to the complaint.
3. Our team will investigate and respond within the specified time.

12.2 Final Decision

In all disputes, the decision of nc999's management will be considered final, provided the decision is consistent with these terms and conditions.

nc999 reserves the right to change, amend, or update these rules and terms and conditions at any time. Changes will take effect as soon as they are published on this page.

For significant changes, we will attempt to notify you at your registered email. However, it is the user's own responsibility to check the terms and conditions regularly.

If you continue using the platform after changes are made, you will be considered to have agreed to the updated terms.

If you have any questions about these rules and terms and conditions, our support team is always ready to help:

• Live Chat: 7 days a week, 24 hours — support in Bengali
• Email: [email protected]

For more information, read our FAQ page or About Us page.